Welcome to Get Assist. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms and conditions, please do not use our services.

1. Acceptance of Terms

By accessing or using the services provided by Get Assist, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Services

Get Assist provides a range of support services including Positive Behaviour Support, Supported Independent Living, Daily Life, and Community Access services. Our services are designed to support individuals with disabilities and are governed by the terms set forth in this agreement.

3. Eligibility

Our services are available to individuals who are eligible under the National Disability Insurance Scheme (NDIS) or other relevant programs. By using our services, you confirm that you meet the eligibility requirements and agree to provide accurate information regarding your eligibility status.

4. User Responsibilities

• Accurate Information: You agree to provide accurate and complete information when registering for our services and to update this information as necessary.
• Compliance: You agree to use our services in compliance with all applicable laws, regulations, and these Terms and Conditions.
• Respectful Conduct: You agree to interact respectfully and professionally with our staff and other clients. Any form of abusive, threatening, or inappropriate behavior will not be tolerated.

5. Privacy and Confidentiality

Your privacy is important to us. Our collection and use of your personal information are governed by our Privacy Policy, which forms part of these Terms and Conditions. By agreeing to these terms, you also agree to the terms of our Privacy Policy.

6. Fees and Payment

• Service Fees: Fees for our services are outlined in your service agreement and are in accordance with NDIS pricing arrangements and guidelines.
• Payment Terms: Payments are to be made as specified in your service agreement. Failure to make timely payments may result in the suspension or termination of services.

7. Service Changes and Termination

• Modification: Get Assist reserves the right to modify or discontinue any of its services at any time without prior notice. We will make reasonable efforts to notify you of any significant changes.
• Termination: Either party may terminate the service agreement with reasonable notice as specified in the agreement. Get Assist may also terminate services immediately if you breach any of these Terms and Conditions.

8. Liability and Indemnity

• Limitation of Liability: Get Assist is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.
• Indemnity: You agree to indemnify and hold harmless Get Assist, its employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services or your breach of these Terms and Conditions.

9. Dispute Resolution

Any disputes arising from or related to these Terms and Conditions or our services will be resolved through good faith negotiations. If a resolution cannot be reached, the dispute will be submitted to mediation before pursuing any other means of resolution.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. You agree to submit to the exclusive jurisdiction of the courts in [Your Country/State] for any disputes arising out of or related to these terms or our services.

11. Changes to Terms

Get Assist reserves the right to update or modify these Terms and Conditions at any time. We will notify you of any significant changes by posting the updated terms on our website and indicating the date of the latest revision. Your continued use of our services after any changes indicates your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us